Any product which is excluded under the terms below will not be covered by the warranty. The determination as to whether a product is or is not excluded is entirely up to the discretion of Wattson Classic Electronics.

Any product which was purchased by the consumer more than one year prior to requesting service is excluded. Such products are classified as out-of-warranty original products, unless other exclusions also apply.

Any product which is no longer owned by the original purchaser, as defined in the warranty, is excluded. Such products are classified as out-of-warranty original products, unless other exclusions also apply.

Any product which has been damaged through misuse, abuse, neglect, or act of nature is excluded. It may still be possible to have the product repaired as an out-of-warranty original product, depending on the amount of damage done. If the damage is determined to be severe, then the product will be considered significantly modified, and the consumer will be reponsible for the full costs of repair.

Any product which has been modified, altered, or repaired by the consumer is excluded. Products in this category are classifed as significantly modified, and the consumer will be responsible for the full costs of repair. Modifications which are described in the owner's manual, such as battery replacement or adjustment of internal controls, will not result in the product being excluded, and such products will still be fully covered by the warranty.

Any product which has significant missing parts or components is excluded. Products in this category are classified as significantly modified, and the consumer will be responsible for the full costs of repair. Significant missing parts include such items as connectors, controls, circuit boards, electronic components, etc. Insignificant missing parts, such as nuts or screws, will not result in the product being excluded, and such products will still be fully covered by the warranty.

Any product which is excluded from the warranty, and is classified as an out-of-warranty original product, may still be serviced by Wattson Classic Electronics. The consumer will be responsible for shipping charges to return the product to Wattson Classic Electronics, but Wattson Classic Electronics will cover the shipping charges to return the repaired or replaced product to the consumer.

The consumer is responsible for the parts and labor charges for repairing an out-of-warranty original product, up to a maximum of 50% of the original purchase price. Wattson Classic Electronics will assume all repair charges beyond 50% of the original purchase price.

Repair services for out-of-warranty original products under the terms described here are available for the life of the product, and for anyone who owns it, whether or not they are the original purchaser.

Any product which is excluded from the warranty, and is classified as a significantly modified product, may still be serviced by Wattson Classic Electronics. The consumer will be responsible for all shipping charges, both to return the product to Wattson Classic Electronics, as well as to return the product from Wattson Classic Electronics to the consumer. The consumer will also be responsible for all costs related to the repair of the product, including parts and labor.

If the cost of repair is determined to be greater than the cost of a replacement product, Wattson Classic Electronics will advise the consumer of this fact before performing any repair. The consumer will then have the option of purchasing a new replacement product, rather than having the significantly modified product repaired. If the consumer chooses this option, then both the new product and the significantly modified product will be returned to the consumer.

To obtain service for a product which is not covered by the warranty send an email message to support@wattson-fx.com. Provide the following information in your email message:

• Your name.
• Your full address.
• The name of the product you want serviced.
• The serial number of the product.
• A brief description of the malfunction.

Wattson Classic Electronics will send you a Return Material Authorization, or RMA number, along with instructions for packing and returning the product for repair. Once the product is received it will be evaluated by our technicians, and you will be notified of the repair options and costs. You will also receive instructions for paying for the option you select.